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FAQs
FAQs

Choosing the right behavioral healthcare program can feel overwhelming, and we’re here to make it easier.
This page answers some of the most common questions about our Admissions process, Insurance and payment options, and Treatment programs.

If you still have questions after reading, our admissions team is just a phone call away — ready to guide you with honesty, empathy, and experience.

Admissions FAQs

1. How do I get started with treatment at Adaptive Care Network?

Getting started is simple. Call our admissions team or fill out our confidential contact form. We’ll listen to your story, assess your needs, verify your insurance, and help you find the right level of care — from detox to outpatient treatment — at one of our nationwide locations.

Our admissions process is compassionate, personalized, and discreet. After an initial phone consultation, our clinical team conducts an assessment to understand your unique needs. We then recommend the best program and coordinate all logistics, including travel arrangements if needed.

Yes. We encourage you to bring comfortable clothing, personal hygiene items, and meaningful keepsakes that support your emotional well-being. Our admissions coordinators will provide a detailed packing list before your arrival.

Absolutely. Adaptive Care Network welcomes clients from across the U.S. and beyond. Many choose our California, New Jersey, or Ohio locations for their serene environments and specialized programs. We offer travel assistance to make your journey as smooth as possible.

The length of treatment depends on your individual needs and progress. Some clients stay for a few weeks, while others participate in extended programs lasting several months. Your recovery timeline is tailored to your goals and clinical recommendations.

Insurance FAQs

1. Does insurance cover treatment at Adaptive Care Network?

Yes. We work with most major PPO insurance providers, and in many cases, your plan may cover up to 100% of treatment costs. Our team will handle verification and explain your benefits clearly, so you know exactly what to expect.

Simply click the “Verify Insurance” button on our website or call our admissions team. We’ll contact your insurance provider directly and review your coverage in detail — all at no cost and with complete confidentiality.

If you don’t have insurance, don’t worry. We offer flexible self-pay and financing options. Our financial counselors will help you design a payment plan that fits your situation, so finances never stand in the way of getting help.

No, your privacy is our priority. All communications and records are completely confidential in compliance with HIPAA and federal privacy laws. We only share information with individuals you explicitly authorize.

Accredited programs — like those under Adaptive Care Network — meet the highest national standards for safety, ethics, and quality of care. Our facilities are Joint Commission accredited, LegitScript verified, and staffed by licensed professionals dedicated to your long-term success.

Treatment FAQs

1. What types of treatment programs do you offer?

We provide a full continuum of care, including Medical Detox, Residential Treatment, Partial Hospitalization (PHP), Intensive Outpatient (IOP), Outpatient Programs, and Aftercare + Alumni support. Each program is designed to meet you where you are in your recovery.

We treat a wide range of substance use disorders and mental health conditions, including alcohol and drug addiction, depression, anxiety, bipolar disorder, trauma/PTSD, and dual-diagnosis cases where both mental health and substance use concerns are present.

Our therapies include Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), Motivational Interviewing, EMDR/Trauma Therapy, Family Systems Therapy, Holistic & Experiential Therapies, and more. Each plan is personalized to fit your goals and emotional needs.

Every Adaptive Care location blends clinical excellence with comfort. Expect private or semi-private rooms, chef-prepared meals, in-ground pools, fitness and wellness amenities, and peaceful spaces designed to nurture healing of mind, body, and spirit.

Recovery doesn’t end when treatment does — it evolves. Our Aftercare & Alumni Programs offer ongoing therapy, relapse prevention planning, and community support to help you stay connected and confident in your new life.

Start Your Recovery Today

Reach out now to learn how our personalized treatment plans can help you regain control and begin your journey to healing.

We’re With You Every Step of the Way

Find Answers. Find Healing. Start Your Journey Today.

Still have questions? Our admissions specialists are available 24/7 to provide guidance, verify insurance, and help you find the program that’s right for you. Your path to recovery starts with a single, compassionate conversation.

Real People. Real Recovery.

Every success story is a testament to the power of compassionate care and the human spirit’s ability to heal. Our clients share their journeys not just as stories of recovery, but as reminders that hope is never lost — and that the right support can change everything.

I'm forty nine years old , i've been in and out of prison and jails an institutions because of drug addiction. I've been in many rehabs. None of them helped me solve my problem, until I came to forward health. Ford health is the best thing that has ever happened to me as far as learning how to fully recover. The admissions, the clinicians the, counselors, the case managers have went 210%.The distance as opposed to any other facilitators that I have ever experienced in recovery. I recommend forward health as the number one recovery center. Thank you to the staff and the clients to forward health for helping me.
Forward Health has truly changed my life in ways I never imagined possible. This place didn’t just support me — it shaped me into the person I am today. The compassion, structure, and guidance I’ve received have given me a second chance at life, and I mean that with my whole heart. Forward Health has been a safe place to grow, heal, and learn who I really am beneath the pain and chaos I came in with. I’m grateful for every staff member who showed up for me, pushed me, and believed in me on the days I didn’t believe in myself. This program didn’t just help me — it saved me, and I’m forever thankful for the strength, clarity, and direction it’s helped me build. Forward Health will always be a part of my story! Love you all! Thanks for all you do!!
forward health is an awsome treatment center that has help me grow they are the best treatment center i have been n with alot of love and understanding thet have helped me out n so many ways and i know this time i will stay sober thanks forward health
The staff is literally the most caring and professional staff I have ever seen and I been to a couple rehabs. They make sure the clients needs are met and are willing to do anything they can to make the journey of recovery accepttable and worth it. Forever grateful for this place!
Very open and welcoming to all! Amazing staff, amazing facility, amazing program, all-around amazing job to have, 10 out of 10!! Couldn't be more blessed to be an employee!!
Forward Health is one of those rare places where you can feel the care the moment you walk in. The environment is warm, the people truly show up for others, and you can see real change happening every day. I'm grateful this place is here for anyone looking for support on their recovery journey; It truly is a place where people genuinely heal and grow, and others witness and cheer it on, front and center.
My name is Sherry Darby, my son is Kyle Darby. I just had to take the time to tell my story as a parent. Kyle has been through several rehabs and nothing ever worked. I was at a loss after he had been sleeping on my couch for 6mths. He received a call from his best friend for over 30yrs named Jake Bradshaw telling him he was sending someone down to get him to come to his rehab called Forward Health. Thank God for that phone call Kyle has been there every since. Forward Health gave him more than any other rehab could give him and he's become a better father a much better son and person in general you couldn't ask for more. Kyle is now an employee at Forward Health and looks forward to every day now. Forward Health changed my son with the tools he needed. I cant thank Jake, David and all the counselors at Forward Health enough. I have my son back because of all of you and his boys have their Dad back. Thanks to all of you, Sherry Darby
My friend recently completed her program at this treatment center, and the transformation has been remarkable. She entered the facility at one of the most difficult points in her life, and the level of care, compassion, and professionalism she received exceeded every expectation. The clinical team demonstrated exceptional expertise, but what truly set this center apart was the genuine emotional support they provided. They met her with understanding, patience, and respect, creating an environment where she felt safe enough to do the hard work of healing. The staff didn’t just guide her through treatment — they empowered her to believe in herself again. Since completing the program, the improvement in her emotional well-being, stability, and overall outlook on life has been incredible to witness. She’s more grounded, confident, and hopeful than she’s been in years. I am deeply grateful for the dedication and heart this center put into her recovery. Their commitment didn’t just help her heal — it helped her reclaim her life.”
Most amazing people I’ve had the opportunity to work with. They are definitely here for the addicts with their whole heart and soul. I’d recommend this treatment center to anyone looking to get clean and not knowing where to start.
Hello everyone!
I want to give forward health a big thanks! You all have been so wonderful and helpful in the best of way the love and care you show to us is next to none! You have truly gave me the best confidence in my recovery and the tool to succeed and to build my future. I had the choice to go to any facility in the states and I chose to be here because I new with confidence, I would be in good hand so that being said if you see this know this is the place to be and you wont regret your choice if you chose to move forward with forward health...as always thanks you all here at forward health yall truly are the best!